Terms of Service

Please read these terms carefully before using our train search and information services.

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Where Is My Train ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the service.

2. Description of Service

Where Is My Train provides:

  • Train search functionality between Indian railway stations
  • Real-time train status and running information
  • Train schedules, timings, and route details
  • Platform and coach position information
  • Seat availability and booking status (information only)

Our service is informational only. We do not provide ticket booking, reservation services, or any transactional capabilities.

3. User Responsibilities

As a user of our service, you agree to:

  • Use the service only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorized access to our systems or networks
  • Not use automated scripts, bots, or crawlers to access our service excessively
  • Not interfere with or disrupt the integrity or performance of the service
  • Not attempt to reverse engineer, decompile, or disassemble any part of the service
  • Respect the intellectual property rights of the service and third parties

4. Data Accuracy and Disclaimers

While we strive to provide accurate and up-to-date information:

  • Train schedules, timings, and status information are sourced from Indian Railways
  • We cannot guarantee 100% accuracy of real-time data due to technical limitations
  • Information may be delayed, incomplete, or occasionally incorrect
  • Users should verify critical information through official railway sources
  • We are not responsible for any losses arising from reliance on our information

5. Limitation of Liability

Where Is My Train and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. This includes but is not limited to damages for loss of profits, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

6. Third-Party Links and Services

Our service may contain links to third-party websites or services (such as IRCTC for booking). These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible for any damage or loss caused by your use of third-party services.

7. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of Where Is My Train and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

Train schedule data and railway information remain the property of Indian Railways and respective authorities.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

9. Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the service at any time without prior notice.