Privacy Policy

1. Information We Collect

At Where Is My Train, we are committed to protecting your privacy. We collect minimal information necessary to provide our train search and information services:

• Search Queries: Station names, train numbers, and routes you search for
• Usage Data: Pages visited, time spent, and interaction patterns
• Technical Information: IP address, browser type, device information, and operating system
• Cookies: Small files stored on your device for better user experience

2. How We Use Your Information

We use the collected information solely to enhance your experience on our platform:

• Provide accurate train search results and real-time information
• Improve our search algorithms and user interface
• Analyze usage patterns to enhance service quality
• Ensure platform security and prevent misuse
• Provide technical support when needed

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data transmission is encrypted using SSL/TLS protocols
• Search queries are not stored permanently on our servers
• Usage analytics are anonymized and aggregated
• Regular security audits and updates to our systems
• Limited access to data by authorized personnel only

4. Third-Party Services

Our website may use third-party services for analytics and functionality:

• Google Analytics: To understand user behavior and improve our services
• Indian Railways API: To fetch real-time train information
• Content Delivery Networks: To ensure fast loading times

These third-party services have their own privacy policies, and we encourage you to review them.

5. Cookies Policy

We use cookies to improve your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

6. Your Rights

You have several rights regarding your personal data:

• Right to access information we hold about you
• Right to correct inaccurate or incomplete data
• Right to request deletion of your data
• Right to object to data processing
• Right to data portability

7. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify users of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

9. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: